This course examines participatory approaches to planning, implementing, managing, and
evaluating electronic health services. Students explore how patients, healthcare professionals,
administrators, information technology specialists, and community stakeholders can collaboratein designing and improving e-health systems. Topics include stakeholder engagement, shared
decision-making, collaborative leadership, project coordination, organizational change, quality
improvement, and user-centered service development. The course considers how participatory
management can improve technology adoption, strengthen accountability, and ensure that
digital health services respond to the needs of diverse populations. Students analyze practical
challenges involving communication, competing priorities, resource allocation, and
organizational culture while developing strategies for inclusive, sustainable, and effective e-
health management.
