ORG3320EN - Volunteer Management in Non-Profit Organizations

Course description

Examination of essential principles and procedures for leaders in non-profit organizations, focusing primarily on faith-based organizations. Students will develop a Biblical framework of volunteerism and explore the basic skills, methods and tools for developing and maintaining an effective volunteer program.

How this course benefits students

Non-profit organizations rely heavily on volunteers. The challenges of finding, guiding, retaining, and protecting volunteers are complex and ever-changing. The very Biblical principles at the heart of volunteer service may also lead to burnout, conflict, legal problems, and other unexpected consequences. In this course, students will explore basic management principles and best practices needed for a variety of volunteer-intensive ministry organizations.

Why this course is important

Leaders who join or create non-profit organizations that rely heavily on volunteers need the skills and Biblical foundation that address the unique characteristics of volunteers. Pieces of volunteer management are often included in other courses. This course explores the topics together as they apply specifically to faith-based non-profit organizations.

Credit hours
3 hours
Subject area
Organizational Leadership
Educational level
Learning type
Upcoming terms
* Schedule subject to change. Please contact the Registrar's office with schedule questions.

How this course relates to missional core values

Biblically based

Students will identify the Biblical principles for servant leadership and volunteerism. They will explore passages and concepts that speak to leadership, equipping, encouraging, Christ-likeness, conflict, stewardship, change, planning, and Spiritual gifts, among others.

Missionally driven

Students will observe and discuss the role of volunteer development (recruitment, skills, retention, etc.) as it relates to joining God at work. They will investigate how God uses volunteers to reveal and accomplish His work.

Contextually informed

Students will examine leadership skills from the perspective of non-profit organizations. Students may use an on-going relationship with a sociocultural community for the course projects or they may examine volunteer management from the perspective of a potential new ministry or a ministry in which they may wish to serve in the future. Students will interact with leaders of organizations that currently rely on volunteers.

Interculturally focused

Students will examine the cultural assumptions inherent in common volunteer management processes. Students will be encouraged to investigate how other cultures approach the management and utilization of volunteers. In some assignments, students will explore volunteer organizations that are outside of the student's previous interests.

Practically minded

Students will examine their own skills and Spiritual gifts related to leadership, as well as learn to identify the skills and gifts of volunteers. Students will learn specific skills needed for recruiting, screening, placing, training, supervising, recognizing, and retaining volunteers. They will also learn skills for communication, conflict management, record keeping, program evaluation, use of technological tools, and establishing policies and procedures.

Experientially transformed

Students will develop team-based projects and participate in on-line discussions to reflect on their ministry experiences in volunteer management. Students will conduct personal Spiritual gifts assessments. They will engage in assignments, including service in a volunteer organization, and reflect on the Biblical principles that were applied.